Tower of Hanoi problem

Hello Pawel,

Welcome to our Forum, it's nice to have you with us, and we're glad to greet you here! I understand your concern, and will do my best to assist you.

Unfortunately due to the lack of sufficient diagnostic information it's impossible to identify the exact cause of the problem, so the situation requires investigation. Could you please gather Acronis Info, then open a support request with the information attached and let us know it's number? This data will help us to localize the cause, and find an appropriate solution for the problem.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

case # 01079858

Dear Pawel,

Thank you for keeping us posted and for the case number! I appreciate your cooperation!

I've checked the case, and can see that you've already been specified the solution (Scheduler update). Please let us know whether this solution helped.

I will keep tracking the case to make sure that the issue is resolved, and you're all set. Don't hesitate to let us know if there is any procrastination with the reply, we will be glad to speed up the process.

Thank you!

Hi,

I deleted all tasks (task zap) and recreated one backup task. Still no change - there was 8 hours between last two backups (23:05 and 7:01) and no backups since then (no backups at 8:00 and 9:00)
I just sent another report (acronisinfo.zip) to the support department

Thanks