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Trial version license error

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Hi,

I downloaded and installed the Acronis Backup & Recovery 10 Advanced Server Virtual Edition with the key supplied. That works.

However when i try to create a backup plan for a Virtual machine and I select as source type: Entire Virtual Machine, i get the following error message: " the agent for backup and recovery of virtyal machines from host is not installed. To be able to install it, you need a license for Acronis Backup & Recovery 10 Advanced Server Virtual Edition "

What am i doing wrong?

Regards, Hein.

0 Users found this helpful

Hello Hein,

Thank you for your interest in [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

To resolve the issue please do the following:

- Remove the program.

- Delete the following key (Start -> Run -> regedit)

HKLM\software\Acronis

- Install the program again. When installing a trial version, do not specify Acronis License Server - put in trial licenses during the installation instead.

If the issue persists, please let me know the VM you want to backup.

Thank you.