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Trueimage does NOT set original date on restore

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Hello,

Finally, I have to access my backup files due to a virus. I used TrueImage 9.0 and made a backup of a selection of directories.

Now I want to recover it, preserving the original file date. But whether or not I check "Aktuelles Datum [...] verwenden" (use current date and time for restored files) in the Extended Options upon Restore, I get the current date set to my files.

Furthermore, I can restore only the full archive, although I check only 1 directory...

Help! What can I do! I need the old timestamps!

Regards, Johannes

PS: I tried TrueImage 2009 but I got the same effect.

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Hello Joe,

Thank you for posting your question, I will be happy to help.

Please check the build number of Acronis True Image Home 2009 you use. You can check it navigating mouse cursor to upper line of the program then press ALT + left mouse button -> Help -> About.

The issue is well-known and has been fixed in the latest builds of the program. The list of the latest builds is available here
You can learn more on how to download the latest build here.
Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.