Unable to restore

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 1
Kommentare: 6

Hi, please help on this error message :

Task 'MyRecover_1' failed: 'Failed to resolve archive URI.
Additional info:
--------------------
Error code: 30
Module: 146
LineInfo: 16f6658ee1284b79
Fields: $module : E:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to resolve archive URI.
--------------------'.

Do, 08/12/2010 - 01:28
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Beiträge: 24
Kommentare: 3268

 Hello Swee Ching Wong!

Thank you for finding time to report about the issue. 

Unfortunately due to the lack diagnostic information it is impossible to identify the cause of the problem, and without it we won't be able to solve the issue. 

Please gather the following data: 

  1. Exact sequence of steps performed
  2. What's being restored
  3. How it's being restored (from CD or Windows)
  4. If it's performed from CD:
    - Recovery log
    - Acronis Linux Report
  5. If it's performed from Windows - Acronis Info

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Do, 08/12/2010 - 09:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 1
Kommentare: 6

I'm using the full backup to my network drive with backup type backup image. I want to restore the file from the network drive to my external hard disk that connected to my local server.

Di, 08/17/2010 - 02:50
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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did you ever get an answer or were you able to solve this? I am having the same problem.

Mo, 12/20/2010 - 20:09
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Beiträge: 88
Kommentare: 4769

Hello Todd,

Welcome to the forum and thank you for posting. I will do my best to assist you.

Unfortunately such issues need to be investigated individually in order to understand what causes them. I found your open case with us and if you have any problems with resolving this issue, please let me know.

Please let me know if you have additional questions.

Thank you.

Di, 12/21/2010 - 10:21
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