Unclear error messages

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Beginner
Beiträge: 2
Kommentare: 0

Hello

I Need your help to interprete the error Messages I got from time to time.
Unfortunately the documentation isn't helpful to check the message and based on that to plan tasks to avoid the Situation again.
May be someone is able to help me. The following message I got from time to time:

ProtectCommand: Ausführen des Befehls fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Felder: $module : agent_protection_addon_vs
Nachricht: ProtectCommand: Ausführen des Befehls fehlgeschlagen.
--------------------
Fehlercode: 29
Module: 307
LineInfo: d63b333701123474
Felder: $module : agent_protection_addon_vs
Nachricht: LaunchBackupCommand: Ausführen des Befehls fehlgeschlagen.
--------------------
Fehlercode: 7
Module: 307
LineInfo: c37471ceffa1822e
Felder: $module : agent_protection_addon_vs
Nachricht: Fehler bei Backup-Ausführung.
--------------------
Fehlercode: 52
Module: 307
LineInfo: a27873a62cd7bd33
Felder: $module : agent_protection_addon_vs
Nachricht: BackupPlanGenerator: Es ist ein Fehler bei der Erstellung eines zentralen Backup-Plans auf der Maschine aufgetreten (nach Deployment des Backup-Plans 'EC9CD2B9-F44A-4166-B104-639A53E7EE61').
--------------------
Fehlercode: 15
Module: 331
LineInfo: a6005103f9d16920
Felder: $module : agent_protection_addon_vs
Nachricht: GXT: Der 'Item Provider' hat ein Element nicht richtig aufgelöst, welches den Schlüssel '[PATH=data_required_item_uri&WORKGROUP=,mms::smb::data_required#4B2A7A93-A44F-4155-BDE3-A023C57C9431=gct::files]' hat. Grund für den Bericht: 'Route Enumeration' für '[PATH=data_required_item_uri&WORKGROUP=,mms::smb::data_required#4B2A7A93-A44F-4155-BDE3-A023C57C9431=gct::files]' starten.
--------------------
Fehlercode: 7
Module: 4
LineInfo: f35f747b3b21f9ac
Felder: $module : disk_bundle_vs
Nachricht: Fehler beim Öffnen der Datei.
--------------------

It says nothing about which file couldn't be opened. Such error messages are useless and really not helpful.

I am looking forward for any help.
Thanks in advance.

BTW I whish all of you a Merry Christmas and a happy New Year.

Detlef

So, 12/22/2013 - 10:18
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0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Beiträge: 124
Kommentare: 2669

Hello Detlef,

this error message tells us that it cannot backup a specific file in your network folder.

Please check the source of backup in the settings of your backup plan and remove any files that are not present in the folder.

It is recommended to select folders for backup (not separate files), because in this case even if some files get removed, you won't receive error messages since the folder itself will be backed up.

Thank you.

Mo, 01/27/2014 - 08:31
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Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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Beginner
Beiträge: 0
Kommentare: 1

Hello,

I have the same problem with nearly the same error messages. I have also checked the source of the backup and I have tried more folders and the same error occurs. So, then I've created a test folder in the network share \\nas-q800\Daten1\Test with one File in it. Acronis makes the same error (see below). Then I moved the folder to another share on the NAS \\NAS-Q800\EigeneDateien. Then the backup from this folder works. The problem can't be user-rights or anything else because in both attempts i was logged in as admin.

So I think, Acronis is buggy there. I have installed the newest Build 17440 of Backup and Recovery 11.0 for SBS.

I hope anyone can help me. It's very frustrating to work with acronis software because on every installation I made, a new problem occurs.

ProtectCommand: Ausführen des Befehls fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Felder: $module : agent_protection_addon_vs
Nachricht: ProtectCommand: Ausführen des Befehls fehlgeschlagen.
--------------------
Fehlercode: 29
Module: 307
LineInfo: d63b333701123474
Felder: $module : agent_protection_addon_vs
Nachricht: LaunchBackupCommand: Ausführen des Befehls fehlgeschlagen.
--------------------
Fehlercode: 7
Module: 307
LineInfo: c37471ceffa1822e
Felder: $module : agent_protection_addon_vs
Nachricht: Fehler bei Backup-Ausführung.
--------------------
Fehlercode: 52
Module: 307
LineInfo: a27873a62cd7bd33
Felder: $module : agent_protection_addon_vs
Nachricht: BackupPlanGenerator: Es ist ein Fehler bei der Erstellung eines zentralen Backup-Plans auf der Maschine aufgetreten (nach Deployment des Backup-Plans '632B408A-46FB-4426-BE5D-A6585152020C').
--------------------
Fehlercode: 15
Module: 331
LineInfo: a6005103f9d1692a
Felder: $module : agent_protection_addon_vs
Nachricht: GXT: Der 'Item Provider' hat ein Element nicht richtig aufgelöst, welches den Schlüssel '[PATH=avfs%3a%2fsmb%3f%2f%2fnas-q800%2fdaten1%2ftest%2f&WORKGROUP=omnicycle,mms::smb::dir#4B2A7A93-A44F-4155-BDE3-A023C57C9431=gct::files]' hat. Grund für den Bericht: 'Route Enumeration' für '[PATH=avfs%3a%2fsmb%3f%2f%2fnas-q800%2fdaten1%2ftest%2f&WORKGROUP=omnicycle,mms::smb::dir#4B2A7A93-A44F-4155-BDE3-A023C57C9431=gct::files]' starten.
--------------------
Fehlercode: 20
Module: 4
LineInfo: 57e64748b16e8f39
Felder: $module : agent_protection_addon_vs
Nachricht: Zugriff auf die Datei verweigert.
--------------------

Do, 11/27/2014 - 10:51
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