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Validation in ABR 11 Advanced Workstation always fails

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Hello,

I'm using ABR 11 Advanced Workstation (Build 11.0.17440) and on one of my workstations the validation of the Backups always fails with the following error Message (german):
"Fehler beim Lesen der Datei. Datenfehler (CRC-Prüfung)"
Translated that means something like "error while reading the file. Data errror (CRC-Check)"

The Backups are sotred on an external USB HDD and the Backup itself is running 100% without errors. Just the validation always fails.
When I try to open these Backup Files everythings seems to be fine.
I also replaced the USB HDD to make sure this is not buggy.

Can someone help me in this issue?

Thanks in advance,
Björn

0 Users found this helpful

Hello ICT Helpdesk,

Thank you for posting this question in our forum. I am happy to assist you. 

Can you please attach the complete log file of the error or warning?

If you want to communicate in german, I can move this thread into this section: Deutsches Acronis Forum für Unternehmensanwender

I am looking forward for your reply.

Thank you.

Hi Peter,

Thanks for your fast reply. Attached you'll find the complete log file.
English communication is no problem for me.

Hello ICT Helpdesk,

Thank you for the reply.

The error looks like an disk error. Please check the suggested solutions in this article.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.