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SQL 2000 SP2 connections fail

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Hi people,

I just moved on from physical machines to VM. One of my windows VMs is windows 2003 R2 32bit with SQL 2000 Std SP4. When I start taking backup with VM Protect some sql connections disconnect and I must every day after backup reconnect them. It is like freezing the database and unfreezing after taking the snapshot.

Any ideas please

Nikos

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Hello Nikos Stavropoulos,

Thank you for using Acronis products.

Can you please update this thread, if you have done my suggestions from http://forum.acronis.com/forum/37229?

Additional you can find useful information in this article out from VMware knowledge base.

If you encounter any issue during following troubleshooting or need additional assistance, please feel free contacting our support. You will find all available support options in our Customer handbook.

If there is anything else, we can do for you, please let me know.

Thank you.

Hi Peter,

thanks for your reply. May I ask if there is any extra fee upgrading to vmprotect acronis 8 or

is it  inside my maintenance support agreement I already have?

Second, I receive the below message, are these the new serials for vmprotect 8?

Where serial 1 ,2 ,3 are the the hidden  serial numbers.


Hello Nikos Stavropoulos,

Vielen Dank fΓΌr die Nutzung der Acronis Software http://www.acronis.de/.

Ihre derzeitige Produkt-Seriennummer:
Acronis vmProtect 7.0 1 socket
serial 1....

serial 2 ....

serial 3 ... 

serial 4 ...

Wir haben fΓΌr Sie eine Seriennummer fΓΌr Ihr kostenloses Upgrade erstellt:
Acronis vmProtect 8.0 1 Socket Upgrade
serial 1  ...

serial 2 ...

serial 3 ...

serial 4 ...

Diese Seriennummer ist in Ihrem Konto registriert. Ihre Installationsdateien kΓ¶nnen Sie einfach unter http://www.acronis.de/my/products/ herunter laden. Bitte kontaktieren Sie jederzeit unser Acronis Customer Central Team unter http://www.acronis.de/support/, falls es Schwierigkeiten beim Download geben sollte.

Vielen Dank.

Acronis Germany GmbH
Balanstraße 59
81541 MΓΌnchen
Deutschland
http://www.acronis.de

Acronis Customer Central
http://www.acronis.de/support/

Hello Nikos Stavropoulos,

Thanks for the quick reply.

I saw that your new serial number for Acronis VMProtect 8 are already registered on the account. This means that all entitled serial numbers were upgraded.

The email was created automatically by the system. I apologize for the wrong language. That was probably my mistake.

These email you wanted to inform you that all new serial numbers are registered in your account, and you can download the new serial numbers and the new product version from there.

If you choose to upgrade to the current version, you can use this guide from our knowledge base.

If you encounter any issue during following troubleshooting or need additional assistance, please feel free contacting our support. You will find all available support options in our Customer handbook.

If there is anything else, we can do for you, please let me know.

Thank you.