Direkt zum Inhalt

Backup Replication Failed - Cannot find backup with key....

Thread needs solution
Regular Poster
Beiträge: 198
Kommentare: 120

Hi,

I have 3 PCs being covered by this software, all 3 backup to our local Synology server then I setup replication plans for that data to be replicated to the acronis cloud, all 3 have exactly the same plan details and location but one of them regularyl fails with the folowing detail:

"

10:38 — 10:40 (1 min)

Running backup replication 'Bailey replication plan'

Status:Error

Customer:Stephen Hicks (steve.hicks@lonsdaledirect.co.uk)

Plan:Bailey replication plan

Started by:steve.hicks@lonsdaledirect.co.uk

Start time:May 18, 2022, 10:38:27

Finish time:May 18, 2022, 10:40:04

Duration:1 min

Cannot find a backup with key 'avfs:/online?account%3dsteve.hicks%2540lonsdaledirect.co.uk%26computer%3d1%26provider%3dAcronis#arl:/976DE508-C6CD-40F2-93C6-459CFE3F8A9E/8F44EB8E-E15E-4B3E-BBC4-40924F7EE303/26ED31CE-64C4-CF2E-42FB-ABFB08971AEB/5B39BF88-5171-4011-8D13-43E931764339?archive_name%3dDESKTOP-7OITUSV.lps.local-D230F47F-9675-4AA5-890E-45DE9379A901-E36AEB6D-4C0E-4727-BF1C-697C310CB54DA'.

All properties

Error:

Cannot find a backup with key 'avfs:/online?account%3dsteve.hicks%2540lonsdaledirect.co.uk%26com

10:38:28 — 10:40:04

Backup replication plan

Error:

Cannot find a backup with key 'avfs:/online?account%3dsteve.hicks%2540lonsdaledirect.co.uk%26com

10:38:52 — 10:40:04

Copying backup

Error

Cannot find a backup with key 'avfs:/online?account%3dsteve.hicks%2540lonsdaledirect.co.uk%26computer%3d1%26provider%3dAcronis#arl:/976DE508-C6CD-40F2-93C6-459CFE3F8A9E/8F44EB8E-E15E-4B3E-BBC4-40924F7EE303/26ED31CE-64C4-CF2E-42FB-ABFB08971AEB/5B39BF88-5171-4011-8D13-43E931764339?archive_name%3dDESKTOP-7OITUSV.lps.local-D230F47F-9675-4AA5-890E-45DE9379A901-E36AEB6D-4C0E-4727-BF1C-697C310CB54DA'.

DetailsSupportAll properties"

Any help would be appreciated

Steve

0 Users found this helpful
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Beiträge: 250
Kommentare: 7092

Hello Stephen,

thank you for your posting! I'd recommend raising a support ticket for this issue, so that our engineers can check the Cloud storage for your account and find the root cause for this error.