Some devices are doing a backup twice

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Hi,

we currently have the problem that some devices are doing a backup twice. One example would be our domain controllers. 

edit: something important I forgot to mention, this only happens if the backup plan gets executed at the specified time. If we start the backup plan manually, it only does one backup like it should.

ADC002 and ADC003 function normally, while ADC001 is doing a second backup right after the first one finished. According to the activity protocol, both backups were successful. It also doesnt matter if it is a incremental or complete backup.

 

edit: as mention above, it only happens when the backup plan starts at the specified time, in our case its 21:00.

on the 22. July at 16:00 I manually started the same backup plan and it only did the backup once like it should.

 

Our exchange database has the same problem, doing a backup twice. According to the backup history, our exchange server first did this in the beginning of june.

 

If anyone has any idea what could be the cause for that I would be very thankful

 

Kind regards

 

Mo, 07/26/2021 - 06:39
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Hello Daniel,

Welcome to Acronis forums!

This issue requires investigation. Could you please collect Acronis System Information from any of the affected machines and upload it to an FTP link that I've sent you in a private message?

 

Mi, 07/28/2021 - 14:26
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