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Updating Cyber Protect definitions fail

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Hi Everyone,

I have a problem. I checked my VMs on my consol but, I have an error on the activities status : "Updating Cyber Protect Definitions". When I try to do the update manually, it has an error message on the screen "Redirecting Post Request..." as you can see on the Screenshot that I sended.

 

Thank you in advance for your help,

Regards,

Anne-Lyne.

Anhang Größe
MsgConsol.png 22.6 KB
MsgError.png 21.24 KB
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Hello,

I get the same thing. I would upload an attachment , but it is pretty much the same. I attempt to manually update the definitions, and I get the same error.

Any help would be greatly appreciated.

Regards,

Curt

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Beiträge: 0
Kommentare: 2016

Hello Anne-Lyne and Curt,

Welcome to Acronis forums!

Have you tried applying a solution provided in this KB article https://kb.acronis.com/content/65181?

If it does not help, please share a full activity log.