Validation plan not working (checksum&RunVM)

We've created a new validation plan for one specific back-up to check the checksum of the latest backup and also validating the backup with a Run Virtual Machine... but this doesn't work! .. Checksum fails with "Task timeout expired" and the Run Virtual Machine check just hangs, I waited for more the 24 hours and finally canceled the plan.
Anyone else with the same problems?

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Hi Ekaterina,
We are using Acronis Cyber Protect 15 (onprem). We already created a ticket for support case, so I will wait until they respond. To my knowledge validation plans are only available in the Acronis Cyber Protect 15 and not in the cloud version?
Kind regards,
Edwin
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I may have found the culprit, the validation plan runs on an agent with no assigned license.
This is a Windows host with Hyper-V installed ... we use this machine for testing purposes and restore tests (RunVM via recovery).
This works great but it looks like the validation plan needs a valid license ... I just created a new validation plan on another host with license assigned and then it runs fine.
But why isn't it possible to run a validation job on an agent with no license assigned? ... I could run this on the Hyper-V host with the assigned license but this host is in production and validation is CPU intensive so this would impact performance.
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Hi!
Sorry for the delayed response! Yes, all operations with the backups performed by the Agent require a license assigned. You can use the Off-host data processing to split the backup and other operations for better load management. For this, an Advanced license is required, please refer to the table in https://kb.acronis.com/content/65304
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