active protection - Process certificate is not valid
active protection
agent : 12.5.15300
how to exclude network process or folder?
If I set network trusted process or folder I get this error [The list of trusted processes must not contain network paths.] and if I set only process name I get [Ensure that the paths in the list of trusted processes are valid and do not contain reserved characters: <>:"|]
I need this because I'm receiving error in screen shoot
Anhang | Größe |
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2020-02-16_9-11-57.png | 45.95 KB |

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Hi Ivaylo,
exclusion with local path is working normal but problem is with with network paths like
\\some-server\some-share\folder1
If I enter network path I get error [The list of trusted processes must not contain network paths.]
Do you have some idea how to exclude network file/folder?
Regards,
Darko Bazulj
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Hello Darko,
As I discussed it and verified with RnD, excluding network paths is not supported with Acronis Backup Cloud 8.0
Meaning that getting the error [The list of trusted processes must not contain network paths.] is expected as this is developed by design. You can't exclude network files/folders at this stage.
Regards,
Ivaylo
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is there plan to add this option in ver. 9 ?
Regards,
Darko Bazulj
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Hello Darko,
There is no current plan to make this functionality available for Cyber Protect Cloud v.9.
I will check with the Product Improvement team for if it could be added for future versions.
I will post back when I get a reply.
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Hello Darko,
Epic was added to future Roadmap and backlog, to support network drives as a source.
There is no ETA time for implementation while in backlog, for now it is planned.
Thank you.
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