Can't restore. Do not understand restore intructions
My boot media is on CD. The backup file is on a USB hard drive. The cd boots ok but I have no idea what to do next because the USb drive only shows files and I have no idea what to do next.
-John


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Those Youtube videos do not help because they show a normal restore without issues. I wrote a better description in another post.
-John
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Hello John, thanks for contacting.
To recover a backup from a USB hard drive using Acronis True Image 2021 bootable media on a CD, you can follow the steps below:
- Insert the bootable CD into your computer and restart your computer.
- When prompted, select the option to boot from the CD.
- Once you have booted into the Acronis True Image interface, select the "Recovery" tab.
- Choose the backup file that you want to recover from the USB hard drive by clicking the "Browse" button and navigating to the location of the file on the USB drive.
- Once you have selected the backup file, click on "Next" to proceed to the next step.
- Select the destination location where you want to recover the backup files to. This can be the original location or a different location on your computer.
- Click on "Proceed" to start the recovery process.
If you are unable to see the USB hard drive in the Acronis True Image interface, you may need to check that the USB drive is properly connected to your computer and that it is being recognized by the system. If the USB drive is not recognized, you may need to try using a different USB port or connecting the USB drive to a different computer to see if it is being detected.
I hope this helps! Let me know if you have any further question. Please note the issues with recovery can have different causes and it's advisable to raise a support ticket with pictures of the bootable media process so we can troubleshoot the issue https://kb.acronis.com/content/8153
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