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Clone Disk

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Hi, my first post on the forum.

I am trying to clone a 250Gb SSD to a 1TB HDD - both internal drives that are currently working.  I'm doing this because I am running out of room on my C:\ drive.

When I use the Acronis Clone Wizard, everything looks fine until the end, when it starts the cloning but then finishes in a two seconds, saying cloning finished successfully.  But inspecting my HDD using Explorer nothing seems to have happened and my SSD has not cloned to my HDD.

I've raised a support ticket, but experience tells me that is a very slow way of resolving an Acronis issue.  Wondering if other forum users might be able to help me work out what is going wrong.

I'm using Windows 10. 

 

 

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David, the logs for your clone attempt should provide more information on what is happening but if you haven't already done so, please make a full Disks & Partitions backup of your working 250 GB SSD to an external storage drive - this is your safety net in case of further issues arising.

Download a copy of the MVP Assistant log viewer tool and use this to look at the logs to see if they show any issues during the operation process?

The latest version of the new log viewer tool is at the link below.
MVP Assistant - New 2.0 with Rescue Media Builder (New Version 2.5.2)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The Schedule2 log contains information related to scheduled task but is one of the more difficult logs to read / work through.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.