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a javascript error occurred in the main process

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I'm a first-time user of Acronis Cyber Protect Home Office and partway thru saving my current Windows pc I get the error: "A javascript error occurred in the main process"

followed by:

Reference error:_log is not defined at p (C:Program File (x86)Western

Digital\Discovery\Current\resources\app.asar\products\wd\main.js:1197:871) at App.s on (C:\Progran Files (x86)Western

Digital\Discovery\Current\resources\app.asar\products\wd\main.js:1197:2739) at App.emit (events.js182:13)

Any ideas what I should do?

Brian

0 Users found this helpful

Not sure what is going on; the reference to WesterDigital discovery suggest the possibility that you are using the Western Digital OEM version of the software. If so, it will only work if a WD drive is installed. It may have to be installed either on a SATA port of M.2 port - USB port may not be sufficient.

Ian