Who is agent jenkins?
I am interested in finding out why error messages in the backup log (attached to email notification) refer to “c:\jenkins_agent” (example: Error 0x40007: Error occurred while opening the file. | line: 0xf35f747b3b21fad4 | file: c:\jenkins_agent\workspace\579\core\file\windows\winnt_dir.cpp:971). I find it disconcerting that a path is referenced that does not exist on my computer (since it specifically includes the c: drive) and that it seemingly includes a person's name (unless that is programming lingo). Moreover, in the Acronis knowledgebase a search for this name yields nothing (in this forum there are plenty of messages on the error). For clarity, I'm not interested in the cause or technical resolution of the error, I only want to know if jenkins makes any sense or is cause for concern. I’ve previously seen Acronis errors that refer to a similar path with the name Hudson.Thanks!

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gPaq, welcome to these public User Forums.
All references to either Jenkins or Hudson are intended for the Acronis developers only and should be ignored as do not contain any information that is much use to the users.
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They both sound like butlers; I think the butler in Upstairs Downstairs was Hudson. Not sure about Jenkins
It probably makes some sort of sense to the software engineers
Ian
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Butler with the Jenkins name -
Butler of Daphne Blake in the long-running animated TV series Scooby-Doo |
Voice actor Don Messick
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No, Acronis gave us all the Red Pill the other day and we are now inside The Matrix. Agent Smith is now retired due to a new antivirus solution that were forced into the Nebuchadnezzar. Agent Smith are now replaced with Agent Jenkins and Agent Hudson.
"You take the red pill, you stay in wonderland, and i show how deep the rabbit hole goes..."
Red Pill/Blue Pill: https://www.youtube.com/watch?v=zE7PKRjrid4
Agent Smith: https://www.youtube.com/watch?v=JrBdYmStZJ4
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Ah, I knew there was one; thanks Bob.
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Glad I could start the nostalgia conversation :-) Thanks for the technical reference to the build tool, I had a suspicion it was a leftover of something similar, but I learned something new.
It still would be nice and more user friendly to leave that garbage out of error messages because it is of no use to your average user and gives no indication how to resolve a potential problem. Moreover, this particular message is dubious because on one hand it warns of an error while on the other hand it confirms the Operation has succeeded, which one is it now? Such lack of discipline from professional outfits just annoys me, especially when I have to pay for a product. Thanks for listening, now back to our regular scheduled programming of Upstairs Downstairs :-)
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Steve Smith wrote:gPaq, welcome to these public User Forums.
All references to either Jenkins or Hudson are intended for the Acronis developers only and should be ignored as do not contain any information that is much use to the users
IT IS CAUSING MY BACKUP TO FAIL... and I am supposed to ignore?
.| error 0x216002d: Error while checking the metadata integrity of points in time (PITs) in the archive.
| line: 0x70c3c4822008680d
| file: c:\jenkins_agent\workspace\ati-main-win\1782\core\da_api\context_disk.cpp:98
| function: context::CheckArchive
| line: 0x70c3c4822008680d, c:\jenkins_agent\workspace\ati-main-win\1782\core\da_api\context_disk.cpp:98, context::CheckArchive
| $module: ti_demon_vs_15560
|
| error 0x70020: The backup is corrupted, but you can still try to recover data from it.
| line: 0xf5f8cbcf76155663
| file: c:\jenkins_agent\workspace\ati-main-win\1782\core\resizer\compress\zlibdf_d.cpp:100
| function: resizer::ZLibDecompressor::Process
| line: 0xf5f8cbcf76155663, c:\jenkins_agent\workspace\ati-main-win\1782\core\resizer\compress\zlibdf_d.cpp:100, resizer::ZLibDecompressor::Process
| $module: ti_demon_vs_15560
2022-03-23T02:02:49:153-05:00 18240 E013C0005: Error 0x13c0005: Operation has completed with errors.
| trace level: error
| line: 0x9f2c53c72e8bce5f
| file: c:\jenkins_agent\workspace\ati-main-win\1782\products\imager\demon\main.cpp:617
| function: main
| line: 0x9f2c53c72e8bce5f, c:\jenkins_agent\workspace\ati-main-win\1782\products\imager\demon\main.cpp:617, main
| $module: ti_demon_vs_15560
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gPaq wrote:...
It still would be nice and more user friendly to leave that garbage out of error messages because it is of no use to your average user and gives no indication how to resolve a potential problem.
...
If you use the MVP Assistant to view your logs, turn off the Trace data either by the View->Show Trace menu or by double clicking the Trace indicator at the lower right portion of the window in the status bar. Then you needn't see them again.
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