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DD 12 Windows 10 Update Problem

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I followed the instructions of the latest admin post to update to the Windows 10 compatible version (uninstall then reinstall latest update) and it won't accept my original DD 12 registration key.

I tried reinstalling my original version and that wont accept it's registration key either.

 

What is going on?

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Hello Brian,

Thank you for your posting! Please make sure you specify both the original and the upgrade keys when installing ADD12. If the issue persists please send me in PM screenshots of your steps and error message.

Thank you,