Not a happy Disk Director 11 user

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Beginner
Beiträge: 4
Kommentare: 3

Last week I have upgraded my DiskDirector 10 and Acronis True Image Home 2009
to DiskDirector 11 and True Image Home 2010.
After installing new versions of the software on my computer I have end up with unbootable system (I have computer with 2 hard drives and installation of Windows XP on each disk)and Acronis boot cd without OS selector installation, activation, repair option. Was the OS selector option drop out from new version of the disk director? It was very useful for repairs of OS selector booting problems.
After spending hours of my time and restoring files from backup images I have my system working back again with some data lose, my backup image was 3 months old.
In overall experience I am not very satisfied with the new purchase, and really thinking about asking for refund of my money.
Regards Peter D

Sa, 07/24/2010 - 21:42
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Forum Member
Beiträge: 1
Kommentare: 28

I registered especially to second your experience.

I had same happen to me after installing DD11 over a DD10 installation and found Acronis OSS had totally screwed up the partition table of one of my harddisks. Luckily I was able to restore the partition table and Get all of my data back but only after hours of trouble.

VERY BAD job Acronis ! This USED to be top notch software but had deteriorated substantially over the last couple of years. DD11 is a 'retrograde' and I advise others to stay away from it ! The omission of not having OSS recovery tools on the boot-cd is also an unforgivable mistake as these are needed in many cases where the system fails to boot.

Now DD11 is installed properly I cannot start True Image 10 as it complains about an old Acronis component and asks for a reboot, but fails to install the new component. So this all seems pretty USELESSS.

I would say time to look elsewhere...

Mo, 09/13/2010 - 17:07
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Regular Poster
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Frank, as I wrote in this thread forum.acronis.com/forum/12928#comment-44254

this issue has been fixed which ADD 11 Home Update

Thank you for patience

Do, 09/23/2010 - 14:21
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
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No sign of ANY upgrade to me... (where's the download ?)

Lots of signs of angry and letdown users !

Patience running out...

Fr, 09/24/2010 - 19:48
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Forum Star
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Dear Frank,

Thank you for your comment and for bringing this up to our attention. I understand your concern, and will be glad to shed the light to the situation.

The update was uploaded to the Customer's accounts. In order to obtain it, please register you product license here: https://www.acronis.com/my/products/registration/

After that you will be able to download the update for product from here: https://www.acronis.com/my/products/.

You can find the detailed instructions regarding the latest build download here.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mo, 11/01/2010 - 14:03
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