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OS Selector Trial over?

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Installed OS Selector from Disk Director Home 11. Today when trying to use 0ptions from the tools menu a OS Selector popup told me 'The trial version of Acronis OS Selector is expired'. What do I do now? Oh i did reinstall latest build.

Thx in advance

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Hello William,

Let me assist you.

It seems that there are some traces of the previous installation of Acronis OS Selector, or the software wasn't installed correctly for some reasons.

I may suggest you to uninstall Acronis Disk Director 11 completely (including OS Selector) and the install it once again from scratch.

If the issue with OS Selector still persists, please collect AcronisInfo tool output and submit a request to support with the gathered information.

Please let me know if you have any additional questions.

Thank you.

I suddenly have this problem, yet I have never had the trial version. The first time I installed DD it was the fully licensed version.

OK, so a total uninstall and reinstall worked. But what may have caused this in the first place? I didn't mess with any files or anything. It did happen just after reinstalling Linux, but I did it the exact same way as I had before and made sure to install GRUB to my Root partition rather than the MBR. So what gives? How might this be avoided in the future?

I have also seen this and one Acronis Engineer was using a Webex Session to my PC when it happened so I hope that it has been recorded correctly for fixing. OSS had been working correctly before that and I had deactivated it to do some other work.

The solution was to uninstall OSS and reinstall I did not have to uninstall/reinstall DD11.