Cannot launch PXE option on target PC Dell 780

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Hi There I have set up a deployment template and I have followed the instructions to deploy the PXE component to the target test PC to run the snap deployment agent from the management deployment console.

This PC is running Windows 7 64 bit professional. I have remotely created a master image from the target PC. But when it comes to launch the PC to connect to the PXE server to install the image. It fails to connect to the PXE server. The PXE Server, OS Deploy server and Management console site oa server using a static IP address whilst the Target PC is using a IP address distributed from a DHCP server. I . On the Target PC I have enabled the integrated NIC option using PXE or image server. Still it cant locate the server. have carried out a scan using Wire shark and I can upload the file if you wish as your help is appreciated.

Mi, 05/18/2011 - 16:31
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Hello Alex!

Thank you for finding time to report about the issue on Forum. I understand your concern, and will do my best to help you.

Unfortunately due to the lack of investigation information it's hard to identify the exact cause of the problem. Could you please gather the following data? 

  1. OS Deploy Server logs
  2. Deployment Agent logs
  3. Wireshark

submit a case with the information attached, and let us know its number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mi, 05/18/2011 - 20:13
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Hi There

Is it possible that the issue is related to the PC hardware , I have uploaded some log files as requested.

Mo, 05/23/2011 - 12:09
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i am having the same problem.

Boots to PXE file on my Dell 755's

The 780's on all bios that i have tired inc the new A9 wont get an IP address.

any solution?

thanks

jakc

Sa, 06/04/2011 - 13:11
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