Dell E6410

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Acronis Snap Deploy doesn’t recognize the NIC in the Dell Latitude E6410 just after loading the Acronis PXE environment.

Is there a way to fix this ASAP?

Fr, 11/19/2010 - 17:47
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Hello Harold!

Thank you for finding time to report about the issue. I understand your concern, and will do my best to help you.

The version you're using is the latest one, as well as all the components included in it. The issue is caused actually by the lack of drivers in the bootable components of the PXE Server. This is a known issue, and we have a solution for it: 

the problem will be solved in the upcoming update for Acronis Snap Deploy 3 (you may want to subscribe to our newsletter), and meanwhile we manually update the components. I will send you the instructions with links via PM in a minute. Please follow the mentioned steps, and check, whether the issue remains.

This issue is important for us, and we would like to have all the information regarding it stored in one place. Currently there's an open thread for this problem, and we would appreciate if you could kindly share you concerns, comments and questions with us there.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Di, 11/23/2010 - 13:45
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