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no connection from Management Console to Snap Deploy Server 3 (Build 3501)

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We had to install Snap Deploy on a n ew Hardware because tho old server was broken. In this case i've installed the newst build. On my local machine (Windows 7) i've installed the Managment Console only. But I could'nt open a connection to the Snap Deploy Server. On the server is no firewall active. Server and client are in the same subnet. We gave the new server the same IP-Adress as tho old one. Can You help me? (Server 2003 R2 SP2).

Matthias

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Have you checked your firewall on the Acronis server, it might be blocking the connection.

Hi Yan,

there is no firewall on the server. I've "solved" the problem. I've installed SnapDeploy 4. Now I have no problems anymore ;-)

Hello Matthias and Yan,

Thank you for your posts and help.

Matthias, I apologize for the delay. Just in case, you can always get immediate assistance from our Support team.

Just in case, this article can be of help for troubleshooting with Acronis Management Console connectivity issues.

Please let me know if you have additional questions.

Thank you.