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Problems with deploy

Thread needs solution

We have been using the product for a long time, but just started getting this error. I thought it could be related to the target hardware, but upon trying to deploy and image to a workstation we have used in the past, the problem manifested itself there as well.

You start the process and within 2 to 5 seconds, the process fails. Here is the log progression:

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Log Entry Details
-------------------------------------------------------------------------
Type: Information
Date and time: Friday, November 15, 2013 8:32:47 AM
Code: 0 (0x340000)
Module: 52
Message:
Session 'Dell Base Image - 17 Inspiron': Join client '192.168.1.122'.

---------------------------------------------------------------------------------
Log Entry Details
---------------------------------------------------------------------------------
Type: Information
Date and time: Friday, November 15, 2013 8:32:49 AM
Code: 0 (0x340000)
Module: 52
Message:
Removing client '192.168.1.122' from session 'Dell Base Image - 17 Inspiron'.

----------------------------
Log Entry Details
--------------------------------------------------------------------------------------------------------------------------------------------------------
Type: Error
Date and time: Friday, November 15, 2013 8:32:49 AM
Code: 1 (0x340001)
Module: 52
Message:
Host '192.168.1.122' has failed the deployment.
Additional info:
--------------------
Error code: 1
Module: 52
LineInfo: 9C5A16066A60D516
Fields: $module : "C:\Program Files (x86)\Common Files\Acronis\Agent\osd_server.dll"
Message: Host '192.168.1.122' has failed the deployment.
--------------------
Error code: 2
Module: 51
LineInfo: E3394061D0E3A1C5
Message: Failed to download image 'tcp://134611108347'.
--------------------
Error code: 2
Module: 0
LineInfo: E3394061D0E3A1C6
Message: Segment Receiver has failed.

Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00340001+0x00330002+0x00000002
-------------------------------------------------------------
Log Entry Details
-------------------------------------------------------------
Type: Information
Date and time: Friday, November 15, 2013 8:32:50 AM
Code: 0 (0x340000)
Module: 52
Message:
Session 'Dell Base Image - 17 Inspiron' has been removed.

According to the license screen, I have available licenses. Any assistance would be appreciated.

0 Users found this helpful

Also, the link for checking the knowledgebase returns:

We are sorry

There is no information about this error available now. You can use the links below to search for any additional information that might be available.

I even sent so far as to clear all the licenses and reinstall and still get the same error.

Does anyone monitor this area?

Hello Technical Services,

have you recently changed anything in your network? If so, please check deployment settings and try to switch "Network Utilization" to unicast.

If it works correctly, please make sure that your current network hardware is IGMP-capable and correctly configured.

Thank you.