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Snap Deploy 3.0 Check Master Image ERROR - Unsupported Protocol. Really stuck.

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Hello All,

This has been bugging me for some time, and I have been unable to find a solution.

My setup -

Server 1:
Acronis Management Console
Acronis License Server
Contains a repository of images.

Basically I have all of the Acronis stuff on this one server.
I can network boot, create images and deploy images with no problem.

When I go to Check Master Image whilst connected to localhost (Ive also tried the Server name, and 127 local IP address) I get the following error:

E00640022: Unsupported Protocol.
Agent on the remote (its local actually) computer does not support creating/checking image protocols or it has a different version.

Any light shed on this situation would be appreciated.

Thanks.

0 Users found this helpful

I have had the same issue, my configuration is
Machine A - Management Console, OS Deploy Server
Machine B - License Server, PXE Server
The only way I have been able to resolve it is by installing the Snap Deploy Management Agent on Machine A (another license required) but I can now check Master Image integrity.