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All of suuden Acronis application does not open any more

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When I try to open the application I get a note that it cannot open but does not give any reason,

yet refers me to Acronis Support.

I have been using Acronis 2016 for several months now without problem, all of a sudden this problem.

what could be the reason?

 

 

0 Users found this helpful

Are you trying to open the app from the deaktop icon of from the start menu?  Try both and post back.

This has worked for others as well with similar issues...

Try shutting down the 4 acronis services from control panel >>> services.  After that, navigate to the hidden folder:

C:\ProgramData\Acronis\TrueImageHome\

rename the "Database" folder to database.old or someting else.  Start the services again and launch Acronis and see if it opens up after that or not.