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Backup fails with "Cannot find version 203" - previous backup was version 192

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Acronis Ture Image 2016 Backup fails with "Cannot find version 203" - previous backup was version 192

It appears ATIB has lost track of the initial full backup:

23    True Image    1/30/2017 5:30:05 PM    The specified file does not exist: \\HAL-02\Users\Backups\OneDrive\Acronis Backups\Bob\(1)Daily Backup (BSMITH-PC)_full_b2_s1_v1.tib.
24    True Image    1/30/2017 5:30:05 PM    The initial full backup version is not accessible at the moment.
25    True Image    1/30/2017 5:30:05 PM    The specified file does not exist.
26    True Image    1/30/2017 5:30:05 PM    The system cannot find the file specified
27    True Image    1/30/2017 5:30:21 PM    Create Backup Archive From:	 To file:	"\\HAL-02\Bob\Daily Backup (BSMITH-PC)_inc_b2_s193_v2.tib"

and is looking for a non-existent incremental backup:

28    True Image    1/30/2017 5:30:21 PM    The specified file does not exist: .
29    True Image    1/30/2017 5:30:21 PM    The specified file does not exist.
30    True Image    1/30/2017 5:30:21 PM    The specified file does not exist.
31    True Image    1/30/2017 5:30:21 PM    Cannot find version 203.
You may have moved or deleted it. Please click Browse and specify its location, or ignore this message.: ⎂Retry//⎂Cancel/
32    True Image    1/30/2017 5:40:21 PM    Cannot find version 203.
You may have moved or deleted it. Please click Browse and specify its location, or ignore this message.: ⎂Retry//⎂Cancel/: User response: 
33    True Image    1/30/2017 5:40:21 PM    The following backups have been successfully created: 
34        1/30/2017 5:40:21 PM    ServerLRPC::_CloseConnection id=2
35        1/30/2017 5:40:21 PM    ServerLRPC::_CloseConnection id=2
36        1/30/2017 5:40:21 PM    ServerLRPC::_CloseConnection id=1
37        1/30/2017 5:40:21 PM    ServerLRPC::_CloseConnection id=1
38    True Image    1/30/2017 5:40:21 PM    Operation has succeeded.

An alternative form of success, perhaps.

Reboot and restart hangs on "Cannot find version 203".

Option to verify not available.

Advice?  Delete the backup definition from TIB 2016 and have it rediscover the backup?

Network is up, shares are visible, mapped drives exist. 

Thx.

 

0 Users found this helpful

Donald, welcome to these user forums.

There may have been a network issue or timeout type problem that contributes to the messages being shown in your log files, but the bigger concern is with creating such a large incremental version chain with over 200 files in it.

With any incremental backup version chain, every file is essential if you are ever to recover your data using that chain, just one missing file will break the chain from that file forwards, so it is not recommended to create large chains of incremental files.

I notice that your backup path is on a remote resource \\HAL-02 but also includes a \OneDrive\ folder in that path which could give rise to a conflict when accessing / changing files if OneDrive is also active and locking the contents of this folder whilst Acronis is trying to do the same.