can not restore files on a mac
Hi, I can backup files on my mac with no issues, but when i try to restore a file it opens a page in safari and after a while i get a "502 Bad Gateway" message along with "nginx/1.8.1" i have turned off the firewall to see if that helps with no success.
Any Suggestions


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Also, this may be an issue on the Acronis side. Technical support is always covered for recovery issues and/or site issues.
https://forum.acronis.com/forum/18623
1. Customer Service
Related to
- Administrative license/serial number issues (lost, fails to get registered, etc.)
- Web navigation
- Download
- Promotional offer issues
- free of charge
- unlimited
- 24x7
- provided via e-mail and chat.
Response time:
- 3 business days via e-mail
- immediate via chat
5. Recovery issue
- Related to recovery issues with the full version of the product
- Free of charge
- 24x7
- Not limited (Assistance with the recovery issue can be requested any time, even if you’re out of 30 days free support and don’t have PPI)
- Provided with e-mail and chat
Response time:
- 3 business days via e-mail
- immediate via chat
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