Changing External Hard Drive
I do not understand why this is so difficult. I have a Entire PC and My Files, backup set up. It was going to the E drive. It was full, so I got a new one, called F drive. Neither of the backups works. I mean how simple is it to just hit the Custom Destination and have it copy to the right place.
I have no idea why the Entire PC is not working. I assume I will have to make up an totally new Scheme.
I think the Files backup is not working as it did not have the previous tib file. I moved one, but I think it was not the most immediately past one. So it will not copy. I assume I will have to make up a totally new Scheme and have to go through ALLLL my files and check them off again.
I was just putting in a new destination drive. The program should be able to handle THAT!
If there is a way to get these 2 schemes to work without redoing everything ,please let me know. I have read https://kb.acronis.com/content/49478 and it does not help
Also, is there a way to copy raw files, for easier access. Thank you

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I seem to have tricked the backup to work. I do the Entire PC backup weekly. It said it was looking for b3_s3_v1.tib. I copied b3_s2_v1 from the old drive and renamed it b3_s3_v1 and now it backup up b3_s4_v1.tib. I hope that it all worked, I will have to try this with the files backup.
Again, any way to back up files without .tib but in raw format? Thank you.
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Sonds to me like you changed to new external storage drive and brought on your troubles. Your comment that folders disappeared points to the application database path to the backups has changed and that started the issues. What you have done up to this point seems to be correcting this so I think you are on the right path.
In answer to you question about saving files in raw format this is not possible with the product. It is designed to create compressed images in the .tib container and this cannot be changed or performed differently so the simple answer is no.
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I have no idea what I did. And I have no idea how it was fixed.
The subfolders magically appeared this morning, when they were gone yesterday. So I have two subfolders again.
Somehow the Myfiles...tib files copied this morning, even though I did not do anything to them. I had copied the old tib file from the old HD, but it was not the one it was looking for. I do not know why it worked suddenly this morning. Magic!
The Entire PC failed this morning, but worked after I transfered and renamed the .tib from the old hard drive.
I hope this is good now. I suppose now I need a good raw file copying program. I used to use Retrospect, but their current product is like Acronis and even more difficult to use.
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Well, I have no idea what you did either but glad its is sorted for you. Good luck to you on your search for copy program, there are many to choose from. Some trial and fail will probably be in order.
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More unusual behavior. It ran the files backup at 10AM. It said the file was missing. I hit ignore. I noticed that the two sub folders, EntirePC and Files Backup were gone from the Acronis folder on the external HD. I hit Ignore and now the two files are back, there is one .tib file in the Files Backup, but all the ones that were there yesterday are gone and there are no files in the Entire PC, even though they were there yesterday, when it did the weekly backup.
I assume I will have to delete these two backups and replace them with new ones. I have no idea what is going on. I use W10, so that might be a problem for Acronis.
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HnLA, there are no specific known problems with using ATIH 2016 with Windows 10 - this is officially supported by Acronis for this product and I personally have been running it without any issue like yours on my own Windows 10 systems.
Where there may be an issue is if your backup tasks were created when a different external disk drive was connected, as that is what will be stored in the Acronis Database files (the UUID of the initial disk drive used), and if you then started using a different disk drive, this will cause confusion / corruption in the database because the UUID of the new drive is now different to the value stored.
When you make any such changes to the destination disk drive, then you should use the option to Clone the settings for the task involved, modify the new cloned task then delete the original task settings, this will keep the database in sync with the drive being used.
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