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Driver recognition Problems

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Changing several times USB pendrives, my system changed the name assigned to the removable disk from F: to G:. While I had programmed Acronis to backup automatically my data every day at 2 p.m., I thought the best way to solve the problem would be to change the destination driver into the program. From than, yet, Acronis seens unable to recognize the driver, because it tries to backup the data again and again, till 4/5 times while my computer is on, slowing down the system & filling out the backup disk!

What can I do? I am attacching to this message the last Sistem Report.

Thank you,

Francesco Maggiore (user id #82944302)

Anhang Größe
acronissystemreport.zip 10.15 MB
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P.S.: my e-mail addres is francesco.maggiore6@tin.it.

Thank you!

Hello Francesco,

This is a known issue when removable drive letters change and then cause problems with the Acronis backup task that needs to write to the drive as there is then a conflict with the information in the task script and that held in the Acronis database, one will have the new drive letter that you have edited to reflect the letter assigned by Windows, whereas the database will still reference the old drive letter from when the task was created.

The best recommendation here is to give your removable drive a letter towards the end of the alphabet, i.e. drive X which will not be usurped by any USB devices that you plug in to your system at other times.  Once you have assigned that new drive letter and have the drive connected, then use the Clone settings option for the current backup task to create a duplicate task which you can then reconfigure to point to the new drive letter (X:) for your removable drive whilst retaining all your other settings.  Finally delete the old task settings to get back to having the one task again.  You can rename the duplicate / cloned task to have the name you want.