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Error: failed to read from sector 30 856 408 of hard disk 4

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Hi.

I'm getting very strange error. Please see enclosed screenshot.

I already did full check disk, no errors found. But Acronis continue to report the same error again and again. I cannot create disk image at all! :-(

Could you please help?

Also question - what does it mean by "of hard disk 4"? Is it counting from 0(zero) or from 1(one)?

 

Anhang Größe
acronis-err.png 8.66 KB
acronissystemreport.zip 7.94 MB
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Thank you for the Acronis System Report, this contains a file named disks.txt which shows that the error you are seeing is for your 4th physical disk drive, Samsung SSD 850 PRO which is reporting that the Master File Table bitmap is corrupted, and from the screen image, this is stopping the Microsoft VSS  from creating a valid snapshot.

4-   d(0) MBR   477G    1K SATA  0-0-0    Samsung SSD 850 PRO 512GB 
                                  MBR                                -----v
  -1  p(1) --CC  477G  477G  359G NTFS   07 NTFS, HPFS   DBO-SSD3... A-e--V MFT bitmap corrupted
5-   d(4) GPT   2.7T    1K SATA  0-0-0    HGST HDN724030ALE640      
                                  MBR                                ------
                                  GPTpri                             -----v
                                  MSresr                             ------
  -2       --HW  2.7T  2.7T  157G NTFS   07 NTFS, HPFS   DBO_BigStor --e--V Unable to create volume snapshot
                                  GPTbck                             ------

You will need to run CHKDSK /F against this drive.