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Failed to Create Volume Snap Shot 2016

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I just upgraded from 2015 due to this problem and see it is still not resolved. 

I have done everything in the troubleshooting restarting the processes etc. I ran a full chkdsk and I also checked the VSS writers and found no errors. I cannot disable VSS entierly I am running several SQL databases on this machine so I need them up. There is only the HDD and System reserved I am backing up and both are NTFS.

I am trying to image about 80Gb to a drive with 300Gb free and still getting failures. This program worked fine for me up until the last update of 2015 and then refused to work. Nothing has changed on the host machine I am using it on.

Any other ideas?

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You might try temporarily assigning a drive letter to any Recovery partitions you have on disk and run chkdsk against those partitions.  Corruption on those partitions could cause this error. 

You might also try selecting only those partitions which you need to be included in the backup and run that backup task to see if things improve.  You might find that selecting 1 partition to backup followed by another, followed by another may help narrow done which partition is the offending one. 

If you have insufficient disk space to create the shadow copy then VSS will fail.  If you have size limitations set for shadow copy this can cause failure.  If you have to many shadow copies already existing on your system this can cause failure.

For a detailed look at VSS and the shadow copy service have a look at the link below, you might discover where your problem is by exploring the various links provided therein:

https://technet.microsoft.com/en-us/library/ee923636%28v=ws.10%29.aspx

If you're able to have downtime, I'd also suggest trying a full offline backup using the bootable recovery media.  If it is not able to complete outside of Windows, there is a good chance your disk is going back (bad blocks or sectors).  If it can complete, but backing up with Acronis in Windows continues to fail, try creating a new backup task that mimics what you currenlty already have and see if that can complete.  If it can't, may want to try removing Acronis, running the cleanup tool, rebooting and reinstalling from scratch.  Many have success with upgrades, but upgrades are also known to cause issues as they are susceptible to carry over issues that may have already been lurcking in the previous installation. I'd recommend a clean Acronis install anyway as it will probably save you time in the long run trying to trouble shoot the specific cause if it isn't a disk hardware issue.

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Hello Hawkk,

Please also check the following article: https://kb.acronis.com/content/48686

Thank you,