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I bought ATI 2016 in good faith it does not work properly if at all I want my money back!

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I am very dissatisfied with this software; the interface is primitive, the options are extremely limited, it does not create images at all only folders filled with files. I have tested the restore function several times and it has utterly failed each time. The scheduling does not work. I get constant nag popups to buy Cloud backup that will not go away!

I cannot be appeased by stock answers this software is junkware that does not function as advertized, I want my hard earned cash back now!

 

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Hello Mark,

Really sad to learn about your problems. Maybe you could give the product another try before requesting a refund?

Here are some videos about using Acronis True Image for backup/restore that may be useful:

As for settings - Acronis True Image has multiple backup settings, as to my knowledge, much more than any other personal backup software on the market. Here is the full list of options with details about them: http://www.acronis.com/en-us/support/documentation/ATI2016/index.html#7940.html

I am personally using Acronis True Image for backing up computers for me and my whole family. And, although I am biased, the product works very well for me. 

Let me know if you need assistance with specific questions - I will be happy to get a support professional in touch with you.

Gaidar