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Incorrect drive space left

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I have just installed a my cloud ex2 with 2 hd: a 4 tb drive, and a 3 tb drive. The unit is setup as jbod - i will backup the ex2 to another nas, so, don't need raid functionality. The wd dashboard says there's 4.89 TB left in the share.

I am using Acronis True Image 2016 to backup my computers to the ex2 nas. Acronis is reporting 1.8 TB of 3.66 TB available. This would probably be accurate for the 4 tb drive, but, I should be setup as jbod, so, both drive capacities should be cummulative, not separate.

I've been down this road before with this nas - we originally had two 3 tb hd's loaded in as jbod (not raid) and got a full message when we approached 3 tb of capacity.  At that point Acronis would not run any additional backup tasks to the nas (because it thought the drive was full).

So, is Acronis working incorrectly, or is the ex2 not functioning properly? I need to know before I get the 4 tb drive full and am unable to make any additional backups with Acronis.

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