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I have just installed the Acronis True Image 2016 on my computer and I cannot type in the serial numbers because (since the installation of Acroonis) the keyboard space key and the hyphen key will not work.  After I exited the Acronis program - the keyboard works in all other programs.  The computer that I am trying to back up is not connected to the internet.

Also, I tried to register my product on the Acronis web site and even with all the serial numbers correct, it says that the numbers are invalid.  Could someone please help.  Thank you, sueellen

 

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You could try launching the on-screen keyboard: %windir%\system32\osk.exe

Please tell me how to type in this seven part serial number so that my Acronis product will be recognized and registered.  (Acronis True Image 2016).  2

You could have the serial number in a text file and copy and paste it into TI's registration screen.

I registered 6 offline PCs recently, following the 'Activation from another computer" instructions here, which worked:

https://www.acronis.com/en-us/support/documentation/ATI2016/index.html#…