Lost Network card after first restart
Hallo,
i startet Acronis 2016.6571 using an usb device (rescue media) and made a backup (not restore!) of my SSD to an External HD.
During the next reboot, the System was frozzen at the Win7 logo animation, so i rebooted the system an it started successfully. Back in Windows, the first network port of my additional dual network card (Exsys EX-6072-3) was lost in device manager. After the next reboot, the second network port of the same card was lost.
The only chance to reactivate the two network ports is to remove the card, reboot, shutdown und plug in again, start....then the two ports are back again.
Why do this happen when i make a backup and what can i do to avoid to remove and plugin the network card?
PC:
MB: Supermicro MBD-X10SLQ-B
CPU: i7-4770S
SSD: Intel S3510


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Andy44, it may not be related to Acronis, just bad luck/timing of another system or hardware issue. If this can be repeated with subseequent backups and the cards not working directly after that, that would be something though.
With all ports working, reboot a few times to make sure they still do. Then use your media and create a new backup and see if the ports are disabled after that or not. I can't think of any reason why the backup would have any impact on the network ports and reseating the cards would solve any application specific issue. It almost seems like the controller has an issue, or the cards just didn't have a good connection and the timing was coincidental.
Another backup test (or 2) may prove otherwise though.
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