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No sound after Universal Restore

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Hello all,

Last week I restored my computer with Universal Restore, and while everything else went well, my computer was without sound.

Upon logging into Windows, I would get a message saying "The SoundMAX driver did not load. You may need to reinstall SoundMAX." Trying to reinstall SoundMAX would never work, and the "Sound, video and game controllers" category isn't in Device Manager at all. I even made sure that audio is enabeld in the BIOS and that I was installing the correct version of the driver and everything, but nothing worked at all.

I'm not sure if the no sound problem is caused by Universal Restore or if the computer I was using was in some way broken.

Any help with this matter would be greatly appreciated, thanks in advance! :)

0 Users found this helpful

Check out these 2 - same issue occured with snap deploy for me.  One of those usually works and I suspect it will here too.

https://forum.acronis.com/forum/127546#comment-399145

https://forum.acronis.com/forum/119816#comment-365402