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Problem trying to get a Acronsis Windows PE X64 Recovery CD to boot on HP Pavilion MOdel No 500-330nam

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Hi

I have a HP Pavillion Model No 500-330nam. I have migrated the original drive to a OCZ-ARC100 SSD drive. I reformated the original 1863GB disk. I wanted to try copying my SSD image onto the original hard disk to see if it would work. I did a windows back up of the the new drive and created a windows system repair disc.  I disconnected the SSD drive so the only drive connected was the 1863GB. I started the PC with the windows system repair disk and the PC could not see the CD. I found out the PC was using UEFI bios and would not recognise the windows system repair disk. I could turn off secure booting and switch on legacy booting and it woudl recognise the windows system repair disk. It would now not recognise the backup because it said that it had not been backuped with BIOS turned on. I now have tried Acronsis True Image 2016 as I wanted to keep the UEFI and read that it would work with UEFI. I have taken a full Acronsis backup of my SSD drive onto a portable hard drive. After down loading windows PME  I used the Acronis Universal Restore in Acronsis TRue Image 2016 to produce a Acronsis Universal Restore CD. I tried to boot using this with the SSD drive disconnected and it did not recognise it. I read that it had to be set X64 but could not see how that was done. I then ran "Universal Restore Media Bundle" found an option to set X64 and produced another Acronsis Universal Restore CD. Neither of the two Acronsis CDs boot when I satrt the PC with the SSD working drive disconnected and with the unfomateed empty 1863GB connected. when I turn on the amchine it says:-

Checking Media Presence, Media Present, Start PXE over IPV4 followed by IPV4. Finally it shows Boot DEvice Not Found, Hard Disk (3FO).

I have a number questions

1) How to I produce a boot disk which will work with UEFI

2) Does anyone advice me to turn off secure booting and turn on legacy booting as a work around - i feel I do not want to do this

3) when I used the universal restore Medai bundle - it asked if I wanted to store any drivers (optional) I said no because it was not clear to me what I should choose

4) Please confirm "Universal Restore Media Bundle" does the same as "Acronis Universal Restore in Acronsis TRue Image 2016" but is a more advanced option with more options.

5) Any useful comments on any of the above

Thansk in advance for your help

Regards

John

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John, some comments on your post above.

1.  If your Windows OS boots using UEFI then any boot media you try to boot from must also use UEFI.

2.  The Windows boot drive - SSD or HDD - must always be connected to the same physical drive connector to the motherboard.  It sounds as if you are able to have both the SSD and HDD drives both connected in the system and that you have or intended to restore a backup image from the SSD to the HDD with it connected to a different connector than the SSD uses.  If you do this then the HDD will not boot as the information from the SSD points to the other drive connector.

3.  Acronis Universal Restore is not required for the purpose of doing what you are wanting to achieve here - AUR is intended for migrating a backup image that is being restored to different hardware.  You are not doing this as both the SSD and HDD will be used within the same physical system.

4.  It may be necessary to disable Secure Boot within the UEFI (BIOS) settings to get the bootable media to work.

5.  Providing that you are using the latest ATIH 2016 bootable Rescue Media (build 6569 or 6571) then I would recommend trying the standard, linux based, Rescue Media to boot from in UEFI mode, then check to see if you can then both start the offline Acronis application and also see all your drives.  It should only be necessary to switch to using the Acronis WinPE Rescue Media if you have hardware that is not recognised by the standard media, i.e. some very recent SSD's or NIC's where you would need to add specific device drivers to the WinPE media for such devices.

Steve nailed it.

I'd try the default LInux bootable media as driver support is greatly improved and should work with newer NVME PCIE drives and eMMC flash hard drives out of the box.  

IF for some reason, it doesn't, then WinPE is the next alternative.  What version of the Windows ADK did you use to create the WinPE - Windows 10 (PE 6.0) is the one you want to use, regarless of the OS you have installed since it brings the best "out of the box" driver support.  If it doesnt' detect your drive then it's most likely a controller driver that is missing and needs to be loaded into the WinPE manually.  HP does make driver .cab packs for WinPE (as does Dell).  If need be you can download those adn inject them into your WinPE using DISM commands...

HP WinPE Driver Packs

WinPE Add Drivers with ADK DISM commands

 (start at the "Mount the Windows PE boot image" section as you will already have the boot.wim file from your Acronis media.  As this requires files that need to be modified, you want to be working with a bootale PE Acronis USB drive and not an .iso or burned disc since those are not writeable).