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Problems too many activations

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Hello, I have acronis true image 2016 for 3 pc but 1 pc was broken so I reinstall true image on another pc. Now I have too many activations but I cannot resolve thr problem because I cannot connect to my account. I installed on 1 pc with win 8.1 pro 64 bit and on 2 pc runnings win xp pro 32 bit.

From win 8 I can connect to my accont but from win xp I cannot.

Any solutions?

Kind regards

Andrea marcolini

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Hi Andrea,

if for some reason you cannot open account page on the machine in question (e.g. closed ports, firewall block or proxy connection), you can follow offline activation wizard and move the license using another machine which can connect to account.

Thank you,