True Image 2016 6559 is a disaster

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 4
Kommentare: 5

Hi,

I've a clean new Windows 10 system, updated to the newest version and got problems. So I decided to reinstall True Image -> removing-> restart-> ccleaner cleaning-> restart-> install True Image 2016 6559. But my problems still exist, which were not present with the version before.

So please fix following issues or improve the program:

1. True Image crashes every time I try to mount an image, doesn't matter which one and on which hard drive. 

2. Remove the f**** login screen, I don't want to connect to your server everytime I start True Image. I get Update notifications althoug the checkbox for checking for updates it NOT marked. STOP IT! 

3. When I use my NAS for my backups and want to make manually copies of them on a external hard drive, improve the possibility to mount or validate them independent of their location. When I try to validate the backup on the external hard drive which contains the copies of the backups on the NAS, True Image starts to validate the backup on my NAS although I used the "right click" over the context menue to validate the backup on the external drive. This is annoying, would be great if this can be handled easier manually. I want to keep control of my backups on my own.

 

kind regards

Do, 04/21/2016 - 22:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Beiträge: 70
Kommentare: 8346
mvp

Jogi,

This is a user forum. Please submit feedback directly through the Acronis application or your account.  If enough people have the same requests, they may eventually make it into the application.

1. Can you submit your Windows System and Application logs for review? Why Acronis is crashing on your system is beyond me and probably anyone else at this point in time, since we have nothing to work with.  An Acronis System Report would be helpful too.  You can also check your log files with FTRPilot's Log Viewer tool.   On a hunch, do your Windows Application logs show anything about ti_managers_proxy.dll?  If so, run an elevated command prompt and register the dll file.

regsvr32.exe C:\Program Files (x86)\Acronis\TrueImageHome\ti_managers_proxy.dll

2. Please submit feedback as mentioned above to Acronis.  Others have requested this too.  However, there is no requirement to log in.  It's one click to get past it.  I have to make more effort with clicks to reboot my machine or log off and I do this several times a day.  I get that you don't like it, but I'm just saying - literally 1 click.  The update probably triggered some notifications again.  Once you click them away, they don't come back - at least not until the next update (possibly).  Many apps behave like this as "reminders" to check out new products that users  may not even know about, but would be interested in.  Do you use Java or Adobe products - have you seen what they try to get you to install unless you purposely remove the extra stuff now? Acronis is nowhere near as annoying as many other mainstream apps.  

3. I can tell you why.  It's the exact same name of the one that is already in your Acronis application console.  Backups need to have unique names.  I just verified this on my own machine.  After copying a backup to another drive (without the backup being in the application console yet), it validated with the new location just fine (it then showed up in the application console too).  I went back to the orignal version to validate and, as you described, it pointed to the copied one's location since the name was the same and was already in the console.  

If you copy a backup, change the name to make it unique and it shouldn't have this problem.  

***EDIT***

I also wanted to note that if you want more free control over manually moving/copying backups and validating, you can do this with your offline bootable recovery media at anytime and it will be completely outside of the Acronis Windows Application constraints.  If you can't be bothered with rebooting to do this, you might consider booting the recovery media in a VM (virutalbox is free) and doing so from within it, after virtually booting the Acronis bootable recovery media.

 

Fr, 04/22/2016 - 04:07
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