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Unable to clone my Disk

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Hi,

J installed Acronis True Image 2016 (v 6569) on my Toshiba Qosmio x500 PC Windows 10 64 bits.

J wanted to clone my disk and after the boot at the starting Acronis loader, the followig message is displayed:

"Unable to load the original ramdisk. Press Enter to continue" A black screen is displayed with: "Kernel Panic

UFS unable to mount root fs on unknown block (1,0)".

What can I do?

Thank you for you reply.

 

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Are you trying to clone from within the installed Windows True Image application?  If yes don't do that.  Create Acronis Recovery Media from within the installed application using the Recovery Media creation tool which you will find in the tools section of GUI (look for the tool icon on the left of the GUI).  Boot the machine from that media to perform the Clone. 

Additionally read the Web Help section on Cloning laptop devices as they are a bit different than a desktop.

http://www.acronis.com/en-us/support/documentation/ATI2016/index.html#3…