Where are unknown notifications coming from?

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I have a notification from an ATI 2016 backup as follows:

From: sysadmin@mydom.org
Subject: True Image Notification from WS05_201201.hprs.local
Date: Thu, 20 Apr 2017 20:00:06 -0400
To: <sysadmin@mydom.org>
1    True Image    4/20/2017 8:00:01 PM    Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2    True Image    4/20/2017 8:00:01 PM    Operation matkeson started by schedule.
3    True Image    4/20/2017 8:00:05 PM    Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
4    True Image    4/20/2017 8:00:05 PM    Operation: Backup
5    True Image    4/20/2017 8:00:05 PM
6    True Image    4/20/2017 8:00:05 PM    Failed to process tag 'script' in script '7966D6D3-E304-4874-8A23-63C29385AF6A'.
7    True Image    4/20/2017 8:00:05 PM    Priority changed to High.
8    True Image    4/20/2017 8:00:05 PM    Operation has completed with errors.

I have several issues here. Line (2) says "Operation matkeson started by schedule." I do have a backup named "matkeson" which is scheduled for 8:00PM. It shows a "Last Backup" completed at 8:06PM this evening. Under Notifications > Additional Notification Settings, I have "Send notification upon operaion's successful completion" unchecked. Why am I getting a notification?

The Subject says, "True Image Notification from WS05_201201.hprs.local". This host is named "mark.hprs.local" and has been for years. Where is it getting "WS05_201201.hprs.local"?

In C:\ProgramData\Acronis\TrueImageHome\Scripts I have the following:

2017-03-28 17:55 926F3F4B-8E43-443D-AAEE-2E63E541AD9B.tmp.tib.tis, <display>Create Acronis Secure Zone</display>
2017-03-28 17:56 54BE7F45-2DCD-4711-A47B-0B2AF3BFE103.tmp.tib.tis, <display>Create Acronis Secure Zone(1)</display>
2017-03-29 13:33 9E5F7FFA-316F-4EBC-992B-57066434CD57.tmp.tib.tis <display>Create Acronis Secure Zone (2)</display>
2017-03-29 14:23 7966D6D3-E304-4874-8A23-63C29385AF6A.tib.tis, <display>matkeson</display>
2017-04-20 18:06 BBDBFD74-F1B6-49F0-B64B-394477449B00.tib.tis <display>Marks Partitions</display>
2017-04-20 20:06 EB8C3871-B17C-48D8-98F0-5AED05B0D58E.tib.tis <display>matkeson</display>

I do have 2 backup tasks: "Marks Partitions" and "matkeson". "Marks Partitions" is a Disk and Partitions backup to a local, external  USB drive. "matkeson" is a Disk and Partitions backup to a network drive. Neither are ASZ, although the local USB backup used to be before I ran into problems with that (https://forum.acronis.com/forum/129271#comment-408496). Both appear to run OK.

Why do I have these "Create Acronis Secure Zone" scripts? Can I safely delete them?

Why are there two "matkeson" tasks? One (EB8C3871...) is configured with "operation priority LOW" and the other (7966D6D3...) "HIGH". The setting for the "matkeson" in the GUI is LOW. Is the script 7966D6D3... obsolete? Should it be deleted?

Mainly, I want these notifications to stop, so if you have an idea on that, please don't worry about getting to all the questions. The config seems to ignore the "Send notification upon operation's successful completion" checkbox.

In file EB8C3871-B17C-48D8-98F0-5AED05B0D58E.tib.tis: the <notify> block is:

<notify>
    <email address="sysadmin@mydom.org" authentification="false" enabled="1" encryption-type="none" from="" long_format="1" pop-before-smtp="false" pop-server="" pop-server-port="0" server="mail" server-port="25" subject="%OPERATION_STATUS% - Acronis True Image notification from %COMPUTER_NAME%" user="">
    <notify_mode full_log="true" operation_complete="false" operation_fail="true" operation_message="true" />
   </email>
</notify>

Doing a `set` at the Windows command line shows a %COMPUTERNAME%, but not a %COMPUTER_NAME%.

You can see in the script that notify_mode has operation_complete=false. The other "matkeson" script: 7966D6D3-E304-4874-8A23-63C29385AF6A.tib.tis also has notify_mode has operation_complete=false.

Anhang Größe
ati2016.jpg 95.65 KB
Fr, 04/21/2017 - 02:02
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mvp

Michael, you can clean up your Scripts folder and remove those ASZ scripts if you wish to do so, plus any others that are unwanted.

If you are having problems with a particular backup task, then you can either delete and recreate the task which should remove and create a new Script file, or alternatively you can use the option to 'Clone task settings' and use this to create a duplicate task (name prefixed by (1) ) where you can then remove the old task settings and rename the cloned task, which again will create a new script file.  If doing this then I would recommend pointing the new cloned task to a different backup folder than the original to avoid any issues due to existing backup files being present.

For the question of the unknown notifications, I can only suggest running each task manually to see if this produces the same notification message or not?

Fr, 04/21/2017 - 17:38
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