Would like backup to be full if previous full not found, incremental otherwise
Until recently I was happily using Acronis True Image 2010 in the following way: It was set for incremental backups. I alternated using two removable hard disks for backup. Whenever I swapped disks I would delete all the Acronis backups previously on it. That would cause Acronis to make a full backup instead of an incremental backup the first time it used the disk.
Acronis 2010 had trouble running under Windows 10, so I "upgraded" to Acronis 2016 and was disappointed. Now, when I change to a new disk with no Acronis backups on it, the following happens:
* The backup does not run.
* I get no error message or notification explaining why the backup does not run. In the Acronis menus I cannot find any logs. DOES THIS SOFTWARE HAVE NO WAY TO SHOW ERROR MESSAGES OR LOGS TO THE USER? REALLY???? WHAT ARE THEY THINKING???
* The only way I can get backups to resume is to create the backup job from scratch.
What should I be doing and why has Acronis made it so hard for me to find out how?
Is there a way to get Acronis True Image Home 2010 to run reliably under Windows 10? The problem was with jobs that were supposed to start while the computer was sleeping. If I could get Acronis 2010 to run reliably, I'd go back to using it.
THANKS!
* I can only get backups to resume by
Versions 2016 and version 2010 are not blood brothers. They are more liike very distant cousins.
For each storage disk you want to use to store backups, each disk will need its own disk. Check this link.
http://forum.acronis.com/forum/64634
Below are some other links where there are differences.
http://forum.acronis.com/forum/100416
http://forum.acronis.com/forum/71342
http://forum.acronis.com/forum/91956
Thanks for those links. It looks as if Acronis is simply no longer suitable for what I need to do. Is it true that Acronis provides no way for the user to view logs or error messages? What troubles me most is that when a backup task doesn't run, I get absolutely no indication why. In fact, I don't even get an indication that it failed.
The easiest way to get results notification about a failed/successful backup is to use the "noitification" option.
This will provide an email notification about the results--good or bad.
http://www.acronis.com/en-us/support/documentation/ATI2016/index.html#2…
A log file for each incident can be found and read in the log folder
c:\programdata\Acronis\TrueImageHomelogs
The file named service will be the most help and be dated at date/time of the incident.
ps: With 2015 and 2016, if tib storage folder empty of prior backups, the next task will fail.
The program will NOT create new fulls as it has in past versions.
In Acronis 2016, I do not get e-mailed notifications of failed backups, only successful ones.
In Acronis 2010, I could look at logs of recent jobs within Acronis itself. They took that out.
They are downgrading their product in a very troubling way. At this point, even if I solve my technical problem I will not trust Acronis.
As you pointed out, I've found that if there are no .tib files, the next backup on the medium will fail. Aren't people supposed to have more than one backup disk, and swap them? How is this supposed to be done? The only way I can do it these days is to totally create a new backup task every time I change disks.
This link provides specific details about using two disks.
https://forum.acronis.com/forum/64634
Each disk needs only one task but it must be the one task used when that specific disk is attached.
The task not being used will need to set to "non-scheduled", and the task in use can be either scheduled or non-scheduled.
Hey, I understand your frustration and wish it were not so. My reponses is just to show how it is possible to use two disks
but is more cumbersome and much less convenient.
As for the notification, return to your notification settings within that task and reset your choices of what to receive in your email.
Checkmark all 4 notification settings. The option to reset these settings is found in lower right corner of the notifcation screen.
To make sure Acronis understands your frustration, why not use the Feedback option found on the support page--upper right corner of this web page.
Many of us users are unhappy with the loss of features. You are not alone.
That's much of what I wanted. What about my desire to make each disk start over with a full backup when it is first inserted, and incremental backups on subsequent days?
With Acronis 2010 all I had to do was delete all the .tib files on the disk, and voila, it got a full backup.
I do not switch disks on scheduled days. I switch them whenever I go to the bank and get to my safe deposit box, where the disks are kept. This averages about once every two weeks, but it's variable.
Further problem: "Uninstalling" Acronis does not uninstall it! Instead it leaves it complaining of tasks that cannot start, but Acronis is all still there, in Program Files (x86)! That is malware-like behavior. Now I really don't trust Acronis. I am currently removing Acronis software by deleting files and registry keys. A layperson would not be able to remove it at all.
The TI CLEANUP UTILITY (item 4 inside my signature) is supposed to remove it all but many of us supplement the cleanup with registry cleaners.
CCleaner, and Advanced System Care9 or revo Uninstaller are some that I use.
One option on the task would be
There is the Task Clone settings option.
Each time you insert a new disk, you could clone the old task, edit and assign a new task name (an absolute must), and all the old settings would be used
and this could be done within a minute or so. The cloned task would begin anew with a full using the same backup scheme but with a new task and tib name as with 2016, the tib name is always the same as the name assigned to the task.
Thanks. At this point, with the false "uninstall" process, Acronis has completely lost my trust. I am painstakingly cleaning up my registry. At this point Acronis should be paying me damages. They have turned a good product into something that is frankly malware. The uninstall even left processes running, which ran again after I rebooted!
Still run the cleanup utility. Good luck with whatever works for you.
Some users do not install any TrueImage but do all their backups and recovery via the TI Recovery CD.
I am glad to report that the 2015 cleanup tool, unmodified, successfully uninstalled Acronis from my Windows 10 machine. The Uninstall option on Acronis itself did not; it uninstalled nothing.
I am also glad that some people are still getting useful results with Acronis. However, I think the current state of the product is deplorable and I cannot recommend it.