Can't mount TIB
Hello, double clicking a TIB file in 2017 doesn't do anything for me.
I've done some searching and tried installed
tib_mounter_setup_2637.msi
Ive also deleted everything out of
%userprofile%\AppData\Local\VirtualStore\ProgramData\Acronis\TrueImageHome\Database
I have no explorer right click option for TrueImage.


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Easy enough and am glad it worked out with a simple repair.
Ensuring to run any application (installer or uninstaller) by using the right-click and "run as administrator" option (even if already logged in with an admin account), would always be my recommendation. Logging in just as an administrator and running executables or installers, does not guarantee that full admin access is given for the task with the way UAC is implemented in Windows.
You can test/verify this by opening a regular command prompt (using an admin account) and running:
C:\>nbtstat -R
Failed to Purge the NBT Remote Cache Table.
Failed to Purge the NBT Remote Cache Table.
Failed to Purge the NBT Remote Cache Table.
It should show a failure to run, which is because there are not enough privileges being used. Then, do the same thing, with the same admin account, but using a command prompt that was opened by right clicking and using the option to "run as administrator"
C:\Windows\system32>nbtstat -R
Successful purge and preload of the NBT Remote Cache Name Table.
It should show a success this time because it now has the additional privilieges needed
The same behavior can determine if a deeply embedded application like Acronis True Image will have the necessary access to make the changes necessary for a proper installation or uninstallation.
Hopefully this little trick will server you well down the road for any software you install or uninstall down the road too!
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