Is it possible to install NG (to get the updates) but disable the new active protection features?
I'm sure that there will be some teething problems with the active protection given the system level access and completely new functionality involved, but would still like the bug fixes and some of the nice a la carte security options like Notary. Can I have my cake and eat it by getting the upgrade but disabling the potentially resource intensive real time features?
Best,
Philip.
Thanks Steve - that's good to know. Curious then what separates the "standard" NG vs. the current standard TIH 2017?
Philip, see http://www.acronis.com/en-us/homecomputing/thanks/acronis-true-image-2017-premium/ and use the option on that page for Compare to get a comparison of the differences.
Philip,
With NG, you will have the ability to turn off the Active (Real time) Protection, and have access to the other new features. Please see the image below.
Regards,
FtrPilot
I disabled all of the "Active protection" features of the new build, and i still have the Icon in the system tray and processes running in the background in Task Manager. It is NOT Disabling.
You can deactivate it. First turn off the protection in the app as FtrPilot showed. Then set two services to disabled. Open a command prompt as administrator and enter two lines:
sc config "file_protector" Start= disabled
sc config "AcronisActiveProtectionService" Start= disabled
Now reboot.
Then open Task Manager and set "Acronis True Image 2017" to disabled. This will take it out of the system tray.
Reboot again.
WARNING:
When you run TI 2017 and select Settings you will see that Active protection is trying to connect to its service. It contiues to try because the services are disabled. It doesn't seem to be consuming CPU time.
I haven't tested much with Active Protection disabled, so I don't know if there will be any other bad side effects.
Thanks for the info, i will try it.. I would hope in the next release this is fixed where it doesn't require you to jump thru hoops to simply turn it off. Its not needed and unwarranted in "Backup" Software. IMO Stop trying to make True Image an all in one product to do many things, instead of making sure the one thing its Suppose to do, Works 100%. Just my 2 cents as an acronis user since your company was incepted.
Btw you dont need to reboot twice, After you disable the services in the command prompt, just run msconfig, go to task manager and disable TI 2017, Then reboot.. Icon is gone.
......IMO Stop trying to make True Image an all in one product to do many things, instead of making sure the one thing its Suppose to do, Works 100%.
SuBDivisions,
Backups are the last line of defense against disk crashes and ransomware (malware). Some malware programs are now attacking and deleting backups. See link below:
https://forum.acronis.com/forum/128369
I believe that ransomware protection is an excellent capability added to ATI 2017NG.
>I disabled all of the "Active protection" features of the new build, and i still have the Icon in the system tray and processes running in the background in Task Manager. It is NOT Disabling.
Hello SuBDivisions, you can lift the data protection, if you have your reasons for that, but you cannot take a feature out of a product completely, like you are saying: removing a tray icon, stopping the processes and - you haven't mentioned it - stopping the kernel- and user-mode drivers.
After you disable the Active Protection "normally", either from a right-click menu on the tray icon, or from the Settings in the product, the following happens:
1) Acronis True Image 2017 stops blocking ransomware intrusions
2) Files are no longer automatically recovered after the attack
3) Temporary storage for keeping unmodified versions of your files stops being used. Files' history is kept only in backups that you launch either manually or on schedule.
4) Acronis True Image settings could be freely modified outside of the user interface by any other process
5) And finally, the .TIB files could be deleted/ciphered or damaged without any control from the Active Protection
That is what "Disabling" Active Protection means in the product.
Regards,
Slava
I understand the ramifications of turning off that "Protection", what you all failed to understand is most users are already running protections on their machines, and with this particular "Release" (if you don't know about the version that doesn't have it in it), for those that are running anti virus, anti-malware etc already on their machine, you are in effect crippling their file systems with multiple checks and programs now fighting with eachtother, for no reason what so ever.
Most Windows users already have some sort of protection outside Windows Defender, for those that don't, sure this is a nice thing to have, but most will see it an a complete unnessary item.
So far in the wild, there are no malware (that i know of this writing) that attack .tib files. Now that is no reason to feel warm and fuzzy or even falsely protected due to that, but Acronis True Image is BACKUP Software. It's main purpose in life was to create bare metal images for (IMO) the ONLY TRUE 100% Windows backup you can trust and make sure you "Got it ALL"..
It's like you guys decided, Ok, we got the backup working pretty well, NOW what do we do?!?! Hey I know, Lets add a security suite! Why Not? Everyone else has one? Why not us?
Yet, I still see issues with True Image that hasn't been fixed. The UI is getting more and more complex for something that should be simple.. Back in the Good ol days.. Backup.. Restore.. Validate. Now to create a scheduled task you have to go thru so many options, clicking back and fourth to know if you checked it right, only to run it, have it fail, and go back to find out What in the holy hell caused it and fix it.
Believe me, i LOVE your product, i have recommended it to Thousands of users and companies that trust in Me for their IT Needs. Its stil the inly windows backup product in my mind, and i have tested many.
I hope my constructive critism of your product will help you consider some changes for future releases, for the better of the userbase. Sometimes additions are substractions. Perhaps give the user an option during install if they Want it or Not. Problem Solved.
Thanks for the time.
You can deactivate it. First turn off the protection in the app as FtrPilot showed. Then set two services to disabled. Open a command prompt as administrator and enter two lines:
sc config "file_protector" Start= disabled
sc config "AcronisActiveProtectionService" Start= disabled
Now reboot.
Then open Task Manager and set "Acronis True Image 2017" to disabled. This will take it out of the system tray.
Reboot again.
WARNING:
When you run TI 2017 and select Settings you will see that Active protection is trying to connect to its service. It contiues to try because the services are disabled. It doesn't seem to be consuming CPU time.
I haven't tested much with Active Protection disabled, so I don't know if there will be any other bad side effects.
After doing what you described, I have a problem.
See attached picture. The second Windows drive just links to my mobile backups.
It will not let me delete them in the program.
How can I get rid of this?
When I right click on the second Windows drive it crashes/restarts explorer.
Edit: Weirdly enough I re-ran the installer and selected repair and it fixed it. Also, the active protection is still off, because it was causing problems with another program. Said program is working fine now.
I'm glad you got it working. Perhaps it was another part of the program and not Active Protection that was causing the issue. I was going to suggest reenabling Active Protection to prove if thta was the problem. I have been able to disable Active Protection and then reenable with no problems popping up.
Perhaps did you install TI 2017 NG over the top of an existing TI installation? Many times that will cause problems that get fixed by doing a repair installation as you did.
I'm glad you got it working. Perhaps it was another part of the program and not Active Protection that was causing the issue. I was going to suggest reenabling Active Protection to prove if thta was the problem. I have been able to disable Active Protection and then reenable with no problems popping up.
Perhaps did you install TI 2017 NG over the top of an existing TI installation? Many times that will cause problems that get fixed by doing a repair installation as you did.
Yes, I installed it over the previous version.
I did not think about that, thanks for reminding me.
I understand the ramifications of turning off that "Protection", what you all failed to understand is most users are already running protections on their machines, and with this particular "Release" (if you don't know about the version that doesn't have it in it), for those that are running anti virus, anti-malware etc already on their machine, you are in effect crippling their file systems with multiple checks and programs now fighting with eachtother, for no reason what so ever.
Most Windows users already have some sort of protection outside Windows Defender, for those that don't, sure this is a nice thing to have, but most will see it an a complete unnessary item.
So far in the wild, there are no malware (that i know of this writing) that attack .tib files. Now that is no reason to feel warm and fuzzy or even falsely protected due to that, but Acronis True Image is BACKUP Software. It's main purpose in life was to create bare metal images for (IMO) the ONLY TRUE 100% Windows backup you can trust and make sure you "Got it ALL"..
It's like you guys decided, Ok, we got the backup working pretty well, NOW what do we do?!?! Hey I know, Lets add a security suite! Why Not? Everyone else has one? Why not us?
Yet, I still see issues with True Image that hasn't been fixed. The UI is getting more and more complex for something that should be simple.. Back in the Good ol days.. Backup.. Restore.. Validate. Now to create a scheduled task you have to go thru so many options, clicking back and fourth to know if you checked it right, only to run it, have it fail, and go back to find out What in the holy hell caused it and fix it.
Believe me, i LOVE your product, i have recommended it to Thousands of users and companies that trust in Me for their IT Needs. Its stil the inly windows backup product in my mind, and i have tested many.
I hope my constructive critism of your product will help you consider some changes for future releases, for the better of the userbase. Sometimes additions are substractions. Perhaps give the user an option during install if they Want it or Not. Problem Solved.
Thanks for the time.
Completely agree - it just needs a simple on off to either enable or disable Active Protection (and remove the damn icon!)
I store my ATI images on Dropbox so I don't need yet another program hogging the CPU.
Dave, sorry but either you want all the extras that ATIH 2017 New Generation offers, which includes the ability to use Active Protection (if you want to do so), or else, get a refund and revert back to either the ATIH 2017 Perpetual or Standard Subscription license version which doesn't have these extras that you don't want.
It doesn't make any sense to pay extra for something that you don't want or need when there is the basic backup product still available which doesn't have these extras.
I'd agree to switch back to the standard version if you don't want NG features. However, you can manually turn them off and they'll stay off.
1) disable protection from within the app
2) go to control panel >>> adminitrative tools >>> computer management >>> services. STOP and DISABLE the Protection service.
3) go to settings >>> personalization >>> taskbar >>> notification area / "select which icons appear on the taskbar". From there, find the Acronis system protection icon and switch it to off). It won't show up there anymore - at least not until the next install or upgrade of Acronis, which you'll need to repeat again if the insall resets the settings.
Screenshots posted here: https://forum.acronis.com/forum/128611#comment-406056