Mobile Device Backup name incorrectly displayed (after 8029 update)
Prior to updating to 8029 build, my mobile device backup correctly displayed the name of the device in the appropriate section of the Backup display pane in the TI client on PC (Windows 10). It now shows what appears to be the stem file name (i.e. without .tib extension) of a prior (not latest) ATI incremental backup of currently scheduled disk backup on the host PC.
Simply put, instead of device name, DJM_Phone, showing under Mobile devices, it shows PC_Name_BackupTitle_inc_b5_s3_v1. Also no browse capability is present in ATI client when selecting the mobile device backup. However, accessing the .tibx through the mapped (subst) drive letter facility (i.e. M drive) File Explorer shows DJM_Phone followed by a folder for each backup performed with a name in form DD-MM-YYYY HH_MM_SS.
To make it more confusing, during startup the ATI client shows DJM_Phone (with active tick mark) briefly. Changes to PC_Name_BackupTitle_inc_b5_s3_v1, then back to DJM_Phone before finally switching back and settling on PC_Name_BackupTitle_inc_b5_s3_v1 style.
Also when performing a backup of the mobile device, the display alternates between showing PC_Name_BackupTitle_inc_b5_s3_v1 style (with no Total size for instance) and brief flashes of the 'correct' DJM_Phone style (which also show the size of backup in top right corner as it should).
Seems to be a bug........
Screenshot attached taken during a backup and Ive highlighted the 'wrong bits'
DJM
Anhang | Größe |
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ati2017_mobiledevice_error_duringbackup.jpg | 224.82 KB |


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Hello DJM,
We do not have this problem in the list of known issues. In order to investigate it we would need a system report from your computer. Could you please send it to us via "Send feedback" form?
Regards,
Slava
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