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True Image bootloader prevents Windows 8.1 booting

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Hi,

 

since yesterday my bootscreen loks like this:

https://pl.vc/yyd9b

 

The system does not boot. If I manually (via bios) select the Windows boot loader it works?!

 

Anybody an idea hoe to solve this?

 

Thanks,

Holger

Anhang Größe
img_1944.jpg 593.5 KB
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Holger, welcome to these user forums.

From the image it looks that you have activated the Acronis Startup Recovery Manager on your UEFI system - this is a Linux OS environment that is used to launch the Acronis True Image application outside of Windows.

I would recommend checking your EFI BIOS settings and try disabling Secure Boot if this is enabled, as it is likely that Secure Boot does not like the Linux boot environment.

If this does not help, then disable the ASRM again from within the ATIH application when you are booted to Windows.

Hi Steve,

 

will try that. Suprisingly I did not change anything within the BIOS and it worked fine until yesterday?!

Holger, did you see an 'F11' prompt when booting prior to this problem starting - this is the prompt that ASRM causes to be shown on boot when enabled?

I'm not quite sure what you mean. I always looked like now but it just shows one line of "Press F11 to start ASRM". After a hort time (whitout pressing F11 of course) Windows started booting.

Holger, if you have always had one line of "Press F11 to start ASRM" and nothing has changed then as you say, it should time out and continue to boot into Windows.

Is it possible that your BIOS settings have been updated by some software running on your computer?  The BIOS itself in your screen image doesn't look to have been changed going by the date of 12/26/2013.

In your BIOS settings, you should have Windows Boot Manager set as the main boot device for your Windows 8.1 system.

Hi Steve,

 

Problem is solved! Secure boot was not enabled. I then deactivated ASRM which lead to a normal boot. Then I reacitvated it and now erveything is working fine as berfore.

No clue what this was about.

 

Thank you fpr your help. I really appreciate that!

 

regards,

 

Holger

Holger, great to hear that this issue is resolved, thanks for giving your feedback.