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8 hrs to backup 80GB

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Why is this software so slow? Backed up and validated 80 GB and it took over 8 hours. sing Win 10 on HP laptop. Backing up to WD Mycloud.

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Without more information it is difficult to say what is happening. Possibilities that come to mind are that the WD disk is attached to a USB 2 port which would explain the long backup time.

Please provided the following additional information:

Are you using the latest build of ATI 2018

What type of backup are you creating? Full PC, Disk/Partitions/Files and folders. 

Are you backing up from within Windows or using the recovery media

What version and build of Windows are you using (Edit: see you are using Win 10 - is it Home/Pro/Enterprise 32/64)

How is the WD Cloud device being accessed? If by USB port have you tried another port?

I suggest you download the MVP log view and inspect the logs as they may assist in understanding what is going on. It can be downloaded via the MVP User Tools and Tutorials. There are full instructions on how to install and use the Log Viewer in the location indicated.

Update: Please attach the log file so we can inspect it.

Ian