Direkt zum Inhalt

I can't find acronis backup on synology ds718+

Thread needs solution

Hi guys, not too sure if any of you had the same issue. I tried looking for Acronis app in the DSM 6.1.6 however I could not find any though there are other backup apps like office 365, etc.

 

I've also looked at this link https://www.synology.com/en-uk/dsm/packages/AcronisTrueImage and it did not list this version, is there a way to install it?

 

Thanks again!

0 Users found this helpful

Vincent, welcome to these User Forums.

Please see KB 60200: Acronis True Image 2018: how to install Acronis application for mobile backup to a NAS which has a full list of the supported models of Synology NAS systems for which the app is available.  I do not see your DS718+ listed in this KB document.  My own DS215j is also not listed!

Thanks Steve. I would imagine ds718+ being higher end than the ds218j so it should be supported. Just finding it weird that it's not supporting it. 

Vincent, there are lots of different CPU's and architectures in use by Synology in their NAS products and Acronis look to have only created apps that work with a subset of these.

Interesting, thanks for info guys.  I own a DS716+ (supported) so will definitely be following up on this Add-on and app for my iPad Pro and wife's iPhone 8 Plus.