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Mounting drive letter hangs forever

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Mounting an image hangs forever on "Assigning a drive letter".
I believe this problem has been around from before the year 0.
2018, apparently still not solved conclusively.
Doing a search in these forums gives me heaps of articles but for old versions only.

Help appreciated.
Hank you.

0 Users found this helpful

Rob, welcome to these public User Forums.

The known issues with mounting disk images were resolved by patch in ATI 2016 and fixed in the base release of ATI 2017 and later versions.

See forum topic here for confirmation of the above.

One recommendation from the referenced topic to a ATI 2018 user who reported similar issues was to rebuild the internal Acronis database, for which you can follow KB 60915: Acronis True Image: repairing program settings - for details of how to do this.