Move backup file from external harddrive to laptop
I just got a new DELL Inspiron 15 laptop. The first thing I did was install Acronis 2018 and make a backup copy of the c/system drive to an external hard drive.
My next step was to try to copy that .tib file from the external hard drive to a "BACKUP" folder on the new laptop. It throws an error asking for administrator approval. I clicked ok and it again asked for administrator approval. So I cancelled out only to find that there was a 0 KB file in the BACKUP folder with the file name of the tib file I wanted to copy over. Now I tried to just delete the 0 KB file. It wants administrator approval, clicking on the shield to delete the folder also does not work.
I enabled the real "ADMINISTRATOR" account and got the same result.
I changed the ownership to ADMINISTRATOR, still no happiness.
1) How can it remove/delete these files?
2) Why is it failing in the first place?
3) How can I copy these files to that folder?
I can copy other files off of that external drive to that folder with out issues.
Thanks....Rob
Thanks. I see the icon now. Do I have to turn AAP off before I make the backup, or just when I want to copy it from the external drive to my laptop?....RDK
AAP should be left on for all normal actions, including doing backups. You only need to turn it off temporarily if you are wanting to 'touch' any Acronis files and programs.
Steve....OK, but for clarification,
- if I want to copy an Acronis backup .tib file from an external drive to a PC or laptop drive, do I have to deactivate AAP even if it is moving to a different PC/laptop than where it was created? For example if the receiving computer either does not have Acronis or has an older version installed, like a server or NAS.
- Do I have to do the copy using only the PC/laptop where it was created?
I guess I need to find AND READ the new documentation....RDK
Rob, the issue here is who 'watching' the .TIB files that you are wanting to move? If the files are under the watch of AAP then you need to turn it off in order to touch those files in any way (with any other application than ATI). If the .TIB files are on an external drive that you can move and connect to another computer, then assuming that you either do not have ATI installed or AAP is not involved, then those files should be able to be moved as normal.
Interestingly (to me, at least) I can copy .tib files with FTP (WinSCP FTP in this case) without AAP complaining. I'm doing one of those copies right now.
Patrick, I suspect that AAP is looking at the target destination for your FTP transfer and may consider this to be of low risk compared to a local destination? Just my guess FWIW..
Ah. Very well could be. I FTP my backups to a NAS with no SMB connection with Windows. Windows, and therefore ATI, doesn't see this device as associated with my PC. If that logic is accurate, it appears that AAP doesn't care if .tib files are read. They just cannot be written to any drive "owned" by the local Windows.
I won't test it now, but I wouldn't be surprised if the destination has to have a drive letter for AAP to be concerned.
Reading a tib file I do not believe to be a pattern of ransomware. Move and Delete are patterns of ransomware and therefore would be blocked by Active Protection.